REFERENCE - TATRA BANK

Integration of the Register of Natural Persons

Unicorn is a long-term strategic partner of Tatra Banka and has been delivering key software solutions, ICT specialists, and expert consultancy for more than 18 years, helping the bank respond flexibly to market needs. One of the significant projects was the modernization of the bank’s integration with the Register of Natural Persons, which enabled Tatra Banka to automate the updating of personal data, accelerate client onboarding, and enhance fraud prevention.

Initial Situation

Tatra Banka has been consistently investing in modern technologies with the goal of improving service quality and simplifying client processes. However, the original solution for handling clients’ personal data did not allow full automation or efficient real-time data verification. Updates to personal information were carried out manually, burdening branches with administrative tasks and slowing down the onboarding of new clients. The bank therefore sought a way to connect its client management system with the state’s National Register of Natural Persons and to build a robust, secure, and fully automated solution that would eliminate unnecessary bureaucracy, minimize errors, and strengthen fraud prevention.

Statement from a Tatra Banka Representative

"At Tatra Banka, we continuously look for ways to deliver the highest possible service standards to our clients, which is why we consistently invest in modern technologies and innovative solutions.
Unicorn successfully implemented the integration of our client management system with the shared services of the national Register of Natural Persons. Thanks to the delivered solution, we have automated the updating of personal data for existing clients, accelerated the onboarding of new clients, and reduced the potential for fraud.

I consider our cooperation with the implementation team to be highly professional. Personally, I am pleased that we were able to complete these fairly complex projects together in the defined quality and deliver the benefits of the Register of Natural Persons integration to Tatra Banka’s clients."

Richard Novák, Head of Omnichannel Services Department

Our Solution

The subject of the request was the integration of Tatra Banka’s client management system with the shared services of the national Register of Natural Persons, which provides personal data about citizens of the Slovak Republic. The overall initiative was divided into two parts and implemented in two phases. From a technical perspective, two new independent and separately deployable modules were created within the existing application:

Batch data processing module
Online query module

In the first phase, we delivered the integration for batch services, which enabled Tatra Banka to automatically update personal data—such as name, title, ID card number, permanent address, and more—whenever a change occurs. This means that Tatra Banka’s clients no longer need to visit a branch when they receive a new ID card or change their place of permanent residence. All information is retrieved automatically by the bank.
This change also positively impacts the bank’s branch network by removing the administrative burden associated with manually updating client data in banking systems. Another example of how automatically retrieved data can be used is in cases of ID card theft—timely information about such an incident can prevent the stolen document from being misused for fraudulent activities.

In the second phase, we expanded the integration to include online services used by Tatra Banka during the onboarding of new clients. Data for clients applying through Mobile Banking or Internet Banking is automatically supplemented or verified via the Register of Natural Persons, accelerating the entire onboarding process, reducing fraud risk, and minimizing errors that may arise during manual data entry.
The solution also included replacing the bank’s old integration for validating ID card validity with a new integration connected to the shared services of the Register of Natural Persons.

About Tatra Banka

Tatra Banka is pushing the boundaries of banking. As the first bank in Slovakia to respond to modern technological trends, it develops innovations in banking products and services. This allows it to provide exceptional personal and financial comfort to clients who care about who manages their money and how. Since its founding in 1990, the bank has received dozens of international awards and is regularly recognized for its services both domestically and abroad. Tatra Banka is a leader in the Slovak banking market in personal and corporate finance, as well as private banking. More info www.tatrabanka.sk.

← References overview

Let's talk

Looking for a modern banking solution?

We’ll help you choose the best one for your organization.

Software is all around us – it makes
work easier, simplifies life, and promotes sustainability.

About Us

Unicorn Group Profile

Software

Education

Career

Explore

Contacts

+420 221 400 111
info@unicorn.com

Executive Briefing Centre - Classic 7
Jankovcova 1037/49
170 00 Praha 7, Czech Republic

Sustainable Solutions • Cookies policy • Cookies setting • About web

Created by uuWebKit

We use cookies on this website to ensure its functionality and to personalise ads, solely with your consent and in accordance with our Cookies Policy.

By clicking on the "Accept cookies" button, you consent to the use of selected cookies and agree to the transfer of behavioural data for the display of targeted advertising on social and advertising networks. You can choose which information you want to share with us by clicking on the Cookie settings button.