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Qualified Management of IT Solution Implementation and Operations

We ensure efficient processing of requirements and task management to support the effective implementation, operation, and maintenance of IT solutions.
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Continuous IT Solution Management

  • Qualified management of IT solution implementation
  • Systematic coordination of client needs and requirements
  • Efficient integration processes of product solutions and information systems, including artificial intelligence
  • Coordination and management of collaboration among various IT vendors (vendor management)
  • Proactive identification, management, and elimination of issues and risks
  • Consistent assurance of the defined quality standards for your IT solution

Integration that Connects Systems, Processes, and People

We deliver thoughtful and well-coordinated integration of individual information systems (IS). As a leading IT solutions integrator, we offer not only top-tier expertise but also extensive experience in implementing complex projects across industries. Our approach to integration is a continuous process, managing the development, operation, and support of information systems while strictly following standardized and proven methodologies.

Qualified Management of IT Solution Implementation

Integration is one of the five essential processes required to ensure the long-term and efficient operation of information systems. Especially in the case of large-scale systems, it is beneficial to treat integration as a separate process. This is due to the scope of implemented functionalities, their impact on business and IT processes, the complexity of implementing requirements, and the interconnectedness of technologies used,

This process coordinates all activities related to the development, operation, and support of information systems. By separating integration into its own process, we enable more effective coordination of activities and their interdependencies, with the goal of minimizing risks — both within the IT department and across the wider organization.

Diagram of the IS integration, development, operation, and support process — from user requirements to incident resolution.

Integration Helps You Improve IS Management

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Business Requirements

Implementing IS based on precise requirements demands thorough planning, coordination of activities, and change management between you and your suppliers. Specifications must be clear and unambiguous.
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Solution Architecture

Delivering the solution with regard to processes, systems, and technologies. We leverage composable architecture and microservices for flexible and fast integration.
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Project Management

Coordinating activities, managing timelines and deliverables, and collaborating with suppliers. Includes risk management and adherence to budget and deadlines.
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Quality Management and Control

Monitoring inputs and outputs according to agreed procedures. Quality Assurance identifies deficiencies and ensures expectations are met.
ADDED VALUE FOR THE CUSTOMER

Creating Value by Aligning Business and IT, with a Focus on Quality, Reliability, and Transparent Collaboration

  • Clear transformation of business requirements into understandable IT specifications
    We understand both business challenges and IT, and we know how to translate your requirements into a form that is clear and actionable for IT specialists.
  • IT solution architecture aligned with your IT strategy and enterprise environment
    We design smart, modern solutions that align with your IT strategy and leverage stable, proven products and technologies, following the principles of composable architecture with integrated AI.
  • Guaranteed delivery according to the "CRaB QueST" criteria
    With over 30 years of experience and numerous successful references, we have a proven track record of delivering large-scale, modern information systems.
  • Solutions that are ready for use
    We ensure quality verification of all outputs and adherence to workflows in line with methodologies and industry standards.
  • Transparent and active collaboration
    Our integration process is built on transparent relationships and active cooperation with you, as the client, who is an integral part of the team.

Our Clients

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Industry-Focused Solutions

Explore the industries we serve.

 

Energy & Utilities
Banking
Insurance
Manufacturing
Retail
Telecommunications

FAQ: IT Integration – Qualified Delivery Management, Architecture, and Quality

Learn how to ensure effective requirements processing, structured delivery management, and successful implementation, operation, and support of IT solutions.

What does qualified management of IT solution delivery and operations mean?
Qualified management of IT solution delivery and operations means a structured approach to requirements processing, scope definition, and coordination of activities across implementation, operations, and support. This approach ensures solution quality, minimizes risks, and enables effective management of the entire IT solution lifecycle.
What is IT systems integration and what are its benefits?
IT systems integration is a managed process of connecting applications, data, processes, and people into a single functional ecosystem. The benefit of integration is a consistent flow of information, more efficient organizational management, and reduced operational costs. It enables better data utilization, process automation, and improved decision-making.
How is IT integration delivered in practice?
IT integration is delivered as a managed process from requirements processing and architecture design through implementation, operations, and support. It includes coordination of activities, change management, and collaboration across all involved vendors. The focus is on continuous management and quality of outcomes.
When should integration be managed as a standalone process?
Integration should be managed as a standalone process especially in complex and large-scale IT environments. It enables better coordination of activities, management of system dependencies, and improved control over quality and risks. The result is a more stable and effectively managed IT environment.
How does integration help connect business and IT?
Integration helps connect business and IT by translating business requirements into clear and structured IT specifications. It ensures that delivered solutions align with organizational needs and support business processes. This creates a unified and efficiently managed IT environment.
How do you ensure quality and reliability of integrated solutions?
Quality and reliability are ensured through structured input and output control, quality assurance processes, and standardized methodologies. Continuous testing and change management are also essential. This approach ensures that solutions meet expectations and remain sustainable over time.
How does integration support managing multiple IT vendors?
Integration supports managing multiple IT vendors through coordinated activities, dependency management, and unified governance of requirements. Vendor management ensures transparent collaboration and control over delivery. This makes it possible to effectively manage complex IT ecosystems.
What is the Unicorn approach to IT integration?
Unicorn approaches integration as qualified and continuous management of IT solution delivery, operations, and support. It applies a structured approach, coordinates all activities, and manages delivery according to CRaB QueST principles. The focus is on quality, security, transparent collaboration, and long-term sustainability.

Interested in learning more about our approach and expertise in IT integration?

Download the datasheet!

Are you looking for a reliable IT integration partner?

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Contacts

+420 221 400 111
info@unicorn.com

Executive Briefing Centre - Classic 7
Jankovcova 1037/49
170 00 Praha 7, Czech Republic

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