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REFERENCE - TRAVEL FREE

Retail solution: LS Central

The implementation of LS Central for Travel FREE covers all its business processes — retail, wholesale, and franchise, marketing, customer program, purchasing, purchase ordering, purchase and sales pricing, warehouse management, logistics, complaints, finance and accounting, controlling, and reporting. This implementation also connected LS Central with external third-party partner solutions — external warehouse and logistics, franchise partners, e-shop, and suppliers.

Starting Point

Travel FREE aimed to improve existing functionalities, deliver new features, and connect everything into one unified and fully functioning system during the implementation of a new information system.

Statement from Travel FREE

"I confirm that Unicorn Systems a.s. delivered the LS Central solution for managing the processes of our company, TRAVEL FREE s.r.o."

Monhart Pavel, Managing Director, TRAVEL FREE, s.r.o.

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Our Solution

The implementation covered the following key points:

  • Customer program
  • Marketing tools to support the customer program
  • Wholesale
  • Franchise store
  • Retail
  • Cash system
  • Purchase ordering – a sophisticated mechanism for the needs of central replenishment, replenishment of retail stores, and replenishment of franchise partners
  • Warehouse management – warehouse processes in the system, integration with an external warehouse partner responsible for central stock management and distribution to individual stores
  • Use of barcode scanners in retail warehouse processes
  • Solution for managing and administering complaints
  • High level of process automation (leading to partially “userless” operation)
  • Use of EDI communication with third-party partners
  • Reporting system using MS SQL and Power BI technologies
  • The delivered solution currently includes approximately 100 users at the headquarters and 120 users in retail stores.
  • The delivered solution now covers 29 retail stores and 135 cash register terminals.
  • Technologies used: LS Central, Dynamics 365 BC, MS SQL, Power BI, EDI

About Travel FREE

Travel Free was established in 2004 as a result of the EU border expansion and the elimination of duty-free sales.

TF mainly trades in cigarettes and tobacco products, alcoholic and non-alcoholic beverages, confectionery, textiles, drugstore goods, jewelry, and perfumes. The company’s headquarters is located in Prague. TF operates retail stores along the southwestern, western, and northwestern borders of the Czech Republic with Germany and Austria. It primarily targets German and Austrian end customers, as well as Czech customers. TF also cooperates with its franchise partners, to whom it supplies goods, shares promotional campaigns, and provides the loyalty program. Travel Free also supplies selected goods to several wholesale partners.

A major supplier in terms of the number of delivered items is its co-owner, the German parent company Heinemann (GH). TF also uses other domestic and international suppliers, though they are significantly less important in terms of volume.

For its central warehouse operations, TF uses an external logistics partner — FM Logistic (FM česká, s.r.o.). This company manages the receipt of goods into its logistics center, the necessary physical handling of goods, excise duty management, sorting and allocation of goods, and subsequent dispatch to destination locations.

Internally, to ensure the company’s operation and its management, TF must cover clearly defined economic, warehouse, commercial, marketing, reporting, communication, and other areas. These are managed both within its internal IS and through external applications.

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