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More Accurate Data, More Efficient Operations and Faster Decision-Making: Unicorn Modernized the GIS for Vodovody a kanalizace Pardubice.

27.7.2026 | Reading time: 7 minutes

Accurate and up-to-date data are now among the most important prerequisites for the reliable operation of water utility infrastructure. To support this, Unicorn Systems HSI successfully implemented a new Geographic Information System (GIS) for Vodovody a kanalizace Pardubice, a.s., based on Esri's ArcGIS platform. The modern solution consolidates data on the water supply and sewer networks, streamlines employees' day-to-day work, and provides a solid foundation for the company's continued digital transformation.
Water utilities manage extensive infrastructure that requires fast access to reliable information. Whether planning maintenance, managing assets, or responding to network failures, operational decisions increasingly depend on accurate, connected data. Modern Geographic Information Systems (GIS) have therefore evolved far beyond digital maps to become one of the key tools for efficient utility management.

From Mapping to Everyday Decision Support

The new solution implemented at Vodovody a kanalizace Pardubice replaces the legacy GeoStore V6 system and consolidates spatial and operational data into a single modern platform. It now supports the management of infrastructure serving approximately 50,000 customer connection points, providing employees across departments—as well as field crews—with access to up-to-date information.

One of the project's key benefits is the ability to work with all essential information within a single environment. Employees can plan maintenance and asset renewal more efficiently, prepare operational interventions, and assess the impact of network failures or planned service outages more quickly. Thanks to a digital model of the water supply and sewer network, the company can accurately identify which parts of the infrastructure will be affected by a specific event and coordinate follow-up activities more effectively.

"Field operations also play a crucial role. As part of the project, we deployed the ArcGIS Field Maps mobile application, giving field workers direct access to up-to-date maps and operational data wherever they are. This eliminates the need to rely on outdated documentation or spend time searching for information after returning to the office," says Michal Hamouz, Business Manager of the Geoinformatics Team at Unicorn Systems HSI.

A Foundation for Further Digital Transformation

The modernization project included the migration of approximately 500,000 infrastructure assets from the legacy system into a new Esri geodatabase and the implementation of the Utility Network data model. This enables the company to manage not only individual infrastructure assets but also the relationships between them. The new GIS has also been integrated with the company's internal systems and connected to external registries and data sources, improving data availability while reducing the need for manual information retrieval.

The project establishes a long-term foundation for the continued development of digital services at Vodovody a kanalizace Pardubice. The modern GIS platform supports more efficient asset management, better operational decision-making, and future automation and advanced analytics. It demonstrates that the digitalization of water infrastructure is not merely a technology upgrade—it is an investment in more reliable services and more efficient utility operations.

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