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REFERENCE – ​MetLife

Delivery of IT Specialists

Unicorn Systems has long been supplying the capacities of IT specialists who are part of the international teams of the insurance company MetLife.  In 2022, the Core System Replacement project preparatory phase, our team of specialists started by creating a high-level AS-IS business and application architecture of MetLife CZ. During 2023, after a shortlist of vendors was selected by MetLife, our specialists, in collaboration with stakeholders and MetLife employees, prepared RFP requirements, and has significant role in RFI and RFP processes and workshops with vendors.

Starting Point

Team of Unicorn specialists was backbone of MetLife core system replacementa preparation phase. Unicorn team, concluded from Project manager, Business Analyst, and It architect, prepared, in tight cooperation with MetLife CZ key business and IT stakeholders, RFI, and took key role inworkshops with prospective vendors.

Statement of MetLife Representative

"As part of our collaboration with Unicorn, we have secured a team of skilled IT specialists who served
as the backbone of our Core System Replacement project. They successfully delivered key outputs and  meticulously supported us through the RFI & RFP process until the selection of the new core system platform candidate. We are pleased that we relied on Unicorn as our strategic partner for the preparatory phase of this project."

Gustav Benža, CIO, MetLife Europe d.a.c, branch for the Czech Republic

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Our Solution

Team of Unicorn specialists was backbone of MetLife core system replacementa preparation phase. Unicorn team, conluded from Project manager, Business Analyst and It architect, prepared, in tight cooperation with MetLife CZ key business and IT stakeholders, RFI, and took key role inworkshops with prospective vendors.

During the RFI evaluation our specialists collated the information provided by the vendors, prepared a summary of each vendor's capabilities to serve as a basis for the RFI evaluation and prepared a transitional and target IT architecture per each vendor's solution.  While the RFP was not formally concluded, a likely vendor emerged, and several months of pre-analysis (products and processes questionnaires, onsite and online workshops, specification review) was perfomed together with the vendor, with our specialists leading the effort from MetLife side. The pre-analysis further refined the scope and cost estimate previously established by the baseline architecture, RFI, and RFP; and led to a major update (and refinement) of the transitional and target architecture of the expected solution.

In the last phase of preparatory phase, after concluding the pre-analysis, focused on compliance of the solution with MetLife's and wider industry's requirements and best practices for IT security, deployment, and connectivity; our specialists were orchestrating and collating the requirements from various MetLife EMEA level departments (IT security, infrastructure, DPO, etc.), and reviewing these with the vendor.

About MetLife

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe, and the Middle East.


MetLife Insurance Company (MetLife Europe d.a.c.) has been offering its services in the Czech Republic since 1992. It has long been ranked in the top 10 most used life insurance companies, providing wide range of Life & Accident insurance products.  ​

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